How to use your Satispay Benefits

To start using your Satispay Benefits, set them as your preferred payment method. This way, they will automatically be used as the primary payment option in every affiliated store.

01

Set Satispay Benefits as your preferred payment method

  1. Click on your Satispay Benefits wallet in the Profile section

  2. Click on Set preference

  3. Click on your current preferred payment method.

  4. Click on Benefits

  5. Click on Save Preference

Shop in stores, ecommerce, or buy Gift Cards

02

Find stores that accept Satispay Benefits

  1. Click on "Benefits"

  2. Explore featured physical and online stores

  3. Or simply search for the stores closest to you

To search for a specific store: type the name in the search bar and click on the logo to check if it accepts our Satispay Benefits.

03

Select the shop or scan the QR Code

Follow the steps to use the QR code displayed at the checkout, commonly used by small businesses such as shops and neighborhood stores.

  1. Select the shop from the Stores section or scan the displayed QR Code by pressing on QR Code

  2. Enter the total purchase amount and press Send
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04

Done! View the transaction details or receipt

Once the payment is completed, you can see the amount paid with Satispay Benefits in the transaction details and on the receipt.

  1. In the Profile section, click on the transaction to view the details and the receipt
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02

Discover the Gift Cards available on Satispay

  1. Click on “Benefits”

  2. Click on the “Gift Cards” you want to purchase using your Satispay Benefits
03

Purchase and redeem your Gift Card

  1. Make sure your Satispay Benefits are active by checking the dedicated section

  2. Select the value of the Gift Card

  3. Press Purchase and follow the specific instructions for each Gift Card to redeem it
Watch the video
04

Done! View the transaction details or receipt

Once the payment is completed, you can see the amount paid with Satispay Benefits in the transaction details and on the receipt.

  1. In the Profile section, click on the transaction to view the details and the receipt
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Do you have questions? We are here for you

We have created a section that collects some of the most frequently asked questions we receive about Satispay.

We are at your disposal for any additional information. Contact us.

Should you have any questions regarding our service for accepting payments please email us at business@satispay.com

If your cell phone has been stolen or you have lost it, block your account

Payment services are provided by Satispay Europe S.A., registered under no. W00000010 in the Register of Electronic Money Institutions at the Commission de Surveillance du Secteur Financier and under no. B229149 in the Luxembourg Business Register. Registered office: 53, Boulevard Royal, L-2449 Luxembourg.
Corporate welfare services are provided by SatisWelfare S.p.A., tax code and registration number in the Milan Business Register no. 12408640964. Registered office: Piazza Fidia 1, 20159 Milan.
Investment services are provided by Satispay Invest S.A. registered under No. P00000555 in the Register of Investment Firms at the Commission de Surveillance du Secteur Financier and under no. B285448 in the Luxembourg Business Register. Registered office: 53, Boulevard Royal, L-2449 Luxembourg.