Our culture

Guided by responsibility, driven by bravery

Our culture isn't just about pretty words; it's actively lived through our concrete actions.

It all starts with our core values —responsibility and bravery— and truly comes to life through our pillars.

Our motto is "act like owners"

Satispay was built by people who took ownership of their ideas and weren't deterred by the obstacles they faced.

This "act like an owner" spirit remains at our core. It means driving change, making a real impact, and embracing every challenge.

Work with us

At the heart of our culture, you'll find:

01

Curiosity

We constantly seek new solutions and are always ready to learn. Our drive to grow and contribute to something great pushes us forward.

02

Mistakes

Taking bold, responsible action means sometimes getting things wrong. We see every mistake as a valuable opportunity to learn fast and improve.

03

Trust

Mutual trust is our foundation. It's reflected in our daily commitment to creating real value for our users and supporting each other as a team.

The pillars guiding our choices

These pillars are our guide: they give concrete shape to our values and transform them into actions. They help us work together, make decisions, and achieve our goals.

01

Put users first

Regardless of our role, we always ask ourselves if what we are doing represents true value for our users.

02

Go the extra mile

We believe that exceptional achievements arise from constant commitment and a deep passion for our work. Knowing that the journey is as important as the destination, we face every challenge with dedication, always aiming to exceed expectations. Our hands-on approach celebrates the willingness to always go the extra mile, guided by the passion we put into everything we do.

03

Communicate with structure

We want our discussions and projects to be based on solid ideas, ensuring we have made thorough evaluations before sharing them with colleagues. We prioritize efficient communication to minimize unnecessary costs.

04

Dive deep

To create effective solutions and make informed decisions, a deep understanding of things is necessary. This means not settling for the first easy answer, but rather questioning assumptions, analyzing data, and considering all possible options. Aiming for a complete understanding fosters more effective problem-solving and stimulates innovation.

05

Raise the bar

Our collective success is based on the capabilities of each team member. We constantly challenge ourselves and push beyond our limits. We work together and grow as an excellent team.

06

Act today over tomorrow

We value action over prolonged analysis. This doesn't mean we make decisions without reflection, but that we believe in the importance of moving forward and making progress, even if conditions aren't perfect. We are convinced that something done today has more value than something done tomorrow.

07

Embrace feedback

Our relationships are based on immediate and meaningful feedback. Giving and receiving feedback can be challenging, but it is the solid foundation for personal and professional growth.

08

Be transparent

We prioritize clear and honest communication, and we ensure that our intentions and actions are always transparent and aligned with our commitments. This fosters the building of lasting relationships and a solid, reliable reputation.

09

Challenge and simplify

We embrace continuous evolution and aim for simplicity, transforming daily challenges into opportunities for growth and efficiency.

10

Be resource-conscious

We are aware of the impact of all company decisions and operations. Regardless of role or team, each person must evaluate the impact of their actions and decisions on our resources: time, money, and talent.

11

Go beyond ego

We are aware of the impact of our work and face it by setting our ego aside. We focus on the broader mission and collective goals, prioritizing them over personal recognition.

Is Satispay the right place for you?

We move fast and aim high. It's an intense and stimulating journey, full of opportunities for growth. We know this dynamic environment isn't for everyone, and we believe it's vital that you find the right place to unlock your full potential.

In Satispay you'll find:

  • High performance. To hit our ambitious goals, we support and challenge one another to achieve what often seems impossible.

  • Speed. We are biased towards action. Rather than wait for the perfect moment, we act fast to get things done and drive growth.

  • Change. Constant evolution is in our DNA. We embrace it as an opportunity, not a threat.

Transparency above all

We believe open and transparent communication is essential. That's why we prioritise frequent sharing.

Our monthly General Updates are a key moment where the entire company gets updated on results, strategy, and projects.

But transparency is a two-way street: your voice truly matters. Through our quarterly Company Surveys, you have the opportunity to provide anonymous feedback on what works and where we can improve.

Join the team

A place to thrive

We work every day to build an environment where everyone feels welcome, valued, and empowered to do their best work. Here's how:

Inclusive spaces

To do our best work, we need to feel supported. We are committed to creating a welcoming environment for all, with inclusive facilities like gender-neutral toilets and a Balance Room.

Equal opportunities

Our hiring process is designed to be fair and to mitigate bias, ensuring every candidate is assessed on merit alone.

We actively champion diversity, with a strong focus on improving female representation in tech, and partner with initiatives that create opportunities for underrepresented groups.

Community impact

Our commitment extends beyond our office walls.
We take part in projects that create a positive impact on our local communities and make it easy for our team to contribute to causes they care about.

We are at your disposal for any additional information. Contact us.

Should you have any questions regarding our service for accepting payments please email us at business@satispay.com

Legal HubPress & Media

Payment services are provided by Satispay Europe S.A., registered under no. W00000010 in the Register of Electronic Money Institutions at the Commission de Surveillance du Secteur Financier and under no. B229149 in the Luxembourg Business Register. Registered office: 53, Boulevard Royal, L-2449 Luxembourg.
Corporate welfare services are provided by SatisWelfare S.p.A., tax code and registration number in the Milan Business Register no. 12408640964. Registered office: Piazza Fidia 1, 20159 Milan.
Investment services are provided by Satispay Invest S.A. registered under No. P00000555 in the Register of Investment Firms at the Commission de Surveillance du Secteur Financier and under no. B285448 in the Luxembourg Business Register. Registered office: 53, Boulevard Royal, L-2449 Luxembourg.