Satispay is the app for everyday payments

It’s simple. It’s practical. And 6 million people have already chosen it. When you start using it, it’ll feel instantly familiar because it’s designed to value your time and what matters most to you. We’ll tell you what Satispay is and how it works. That way, we’ll have no more secrets. Just like a great friendship.

Pay, split, save: here’s how to use Satispay

Satispay is an app for mobile payments. But more importantly, it's a new way to shop at affiliated stores (physical and online), pay for services, save money, and exchange money with others.

Satispay puts shared moments first, and this has always been part of the app’s DNA. That’s why when you join Satispay, you become part of a community.

It works every time with Satispay

Satispay is the perfect payment app for every occasion. Here are some examples where Satispay can truly make a difference.

Shop online with ease

Choose Satispay as your payment method and pay at thousands of online stores simply and securely, directly from the app.

Send and request money

Split the dinner bill with friends or settle up the cost of a group gift. Put people first, not the transaction.

Discover Satispay Points

Earn Points and get discounts on your purchases at 400,000 physical and online stores and in-app services. It's easy, fast, and free.

Get more from your savings

✓ Invest simply and with no minimum amount
✓ Withdraw your money whenever you want, with no constraints
Worry-free, with huge advantages

Save money and make your projects come true

Create a personalized Money Box, set a savings goal, and choose 3 ways to start accumulating money.

Set up a Group Collection in seconds

We like ambitious goals. With the app, you can collect money in a flash and say goodbye to endless calls and messages.

Pay in-store with Satispay

Pay from your smartphone in a few simple steps at Satispay affiliated stores. All without cards or cash.

How to use Satispay

Rather than asking what Satispay is for, just start using it. Here are the actions for taking your first steps in the app.

Good news: signing up is super easy!

You only need your current account IBAN, an identity document, and a tax ID number¹. And nothing else.

01

Set your budget

Choose a minimum amount to top up your Satispay account every week or every month. That way, you never run out of funds.

02

Manage your funds, your way

Move freely between Satispay and your bank account. Your money will always be where you want it, exactly when you need it.

03

Use it more, love it more

It takes very little time to take your first steps with the app. But if you want to become a pro user, we have some tips for you.

We are not your typical payment app

Mobile payments might be old news. What's new is everything Satispay lets you do. Prepare to be amazed by a world of services and advantages, all packed into one app.

Car and motorcycle tax

Satispay Points

Phone top-ups

Gift cards

Donations

Investments

Pay in 3

Car and motorcycle tax

Satispay Points

Phone top-ups

Gift cards

Donations

Investments

Pay in 3

Car and motorcycle tax

Satispay Points

Phone top-ups

Gift cards

Donations

Investments

Pay in 3

Car and motorcycle tax

Satispay Points

Phone top-ups

Gift cards

Donations

Investments

Pay in 3

How do I top up my Satispay balance?

Topping up your Satispay balance is simple and fast. You can link your bank account and activate automatic top-up, so your balance will be automatically restored every week without having to do anything. Alternatively, you can choose the manual top-up, transferring the desired amount directly from the app.

Everything is managed in a few taps: you always have control over the available balance and can monitor every operation clearly, securely, and immediately.

Why you'll love paying with Satispay

Choosing Satispay as your payment method is far more than just a natural habit. It’s a matter of security, transparency, and trust.

01

Your money is safe

The money in your Satispay account is held in segregated accounts and invested in low-risk assets.

02

No signup fees

You have no costs for signing up, creating, and managing your account, or for transferring money to or from your account.

03

It's easy

Using Satispay is easy and intuitive. It's extremely simple to use, and payments take just a few seconds to complete.

04

Support included

If you have questions, we are here. It's nice to know that you can count on assistance at your disposal.

Happy stories of people and payments

Satispay brings people together and makes moments of exchange even more human. Here are some reviews from our user community.

In my opinion, this is the best and easiest way to make payments, but also to send money to friends or those you owe. Excellent!

Customer since 2 years

Verified by Apple Store

Convenience and security: that's what matters when it comes to money.

Customer since 1 year

Verified by Google Play

Fantastic. So useful and simple that it has become almost indispensable.

Customer since 3 years

Verified by Google Play

Very useful, convenient, and practical. You can pay small and large sums. Many utilities are included, such as: paying vehicle tax, paying postal payment slips, and making top-ups.

Customer since 1 year

Verified by Google Play

You can now do almost everything with Satispay, and it's free.

Customer since 1 year

Verified by Apple Store

Sign-up for Satispay

The best way to get to know Satispay is to use it. Sign up and receive a 5€ bonus² with the promocode WEB.

Frequently Asked Questions about how Satispay works

Satispay is not a bank, but an independent payment system, separate from traditional card networks.


We use a security system superior to banking standards and an encryption system that never shares sensitive or personal data during any payment phase.


We are an authorized E-Money Institution, which is why we do not lend user funds to other individuals or businesses.

We ask for it because we need it to top up your Satispay account.


Satispay is funded directly from your private bank account (or your reloadable card with an IBAN). It is not linked to your credit/debit card numbers, details you are not asked for during registration or service use.


We built Satispay using the IBAN instead of credit/debit cards to make it extremely secure. Satispay connects directly to your current account, and to do this, we need the unique identifier of your current account—the IBAN. It is possible to use any IBAN from countries within the SEPA area* where the SEPA scheme is available.


Unlike a credit card number, the IBAN cannot be used to make payments. In fact, debiting is only permitted to financial institutions via a mandate authorized by the account holder.


The IBAN is requested from all adult users joining our community. Minor users who are already part of it and become adults can enter their IBAN and say "Bye bye allowance" 👋


*All SEPA area states excluding: Vatican City, Iceland.

A couple of minutes, and:


📱 your smartphone with a working camera*;

🔢 your phone number;

📧 your email address;

🪪 your photo ID (Passport / National ID Card / Driving License);

💳 your tax ID code (only if you're residing in Italy);

🏦 your IBAN.


Download the App and follow the steps. We will verify your account upon registration completion, and you will receive a notification from us as soon as it is activated.


Supported operating systems are: iOS 13.0 or later, Android 7.0 or later, Huawei Harmony OS 1.0 or later.

We would tell you Username and Password, but we aren't like the others 😜.


Tap 'Start Now' and enter the mobile number and email address associated with your account.


You will receive two 6-digit verification codes, the first via sms and the second via email, both to be entered on the dedicated screen.

We know you can't wait to use Satispay 🥰.


Upon registration, we verify your data and await your bank's processing times: the process can take up to a maximum of 3 business days, but we are usually much faster 🏃.


Keep an eye on the App and your inbox, as we will update you as soon as possible!


If you have completed registration for Satispay Teens, click here

Got questions? We're here for you.

We’ve created a section that compiles some of the most frequent questions we receive about Satispay.

We are at your disposal for any additional information. Contact us.

Should you have any questions regarding our service for accepting payments please email us at business@satispay.com

Payment services are provided by Satispay Europe S.A., registered under no. W00000010 in the Register of Electronic Money Institutions at the Commission de Surveillance du Secteur Financier and under no. B229149 in the Luxembourg Business Register. Registered office: 53, Boulevard Royal, L-2449 Luxembourg.
Corporate welfare services are provided by SatisWelfare S.p.A., tax code and registration number in the Milan Business Register no. 12408640964. Registered office: Piazza Fidia 1, 20159 Milan.
Investment services are provided by Satispay Invest S.A. registered under No. P00000555 in the Register of Investment Firms at the Commission de Surveillance du Secteur Financier and under no. B285448 in the Luxembourg Business Register. Registered office: 53, Boulevard Royal, L-2449 Luxembourg.